Privacy Policy

Effective Date: May 27, 2026

At Sangtok (operated by Xuchang Tanyue E-commerce Co., Ltd.), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our marketing campaigns, and purchase our hair extensions and wigs.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following necessary information:

  • Order Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We accept Visa, MasterCard, Discover, American Express, and Apple Pay. Your payment details are processed directly through secure, PCI-DSS compliant, and encrypted payment gateways. Xuchang Tanyue E-commerce Co., Ltd. does not collect, view, or store your full credit card numbers on our servers.

  • Device and Device Identifiers: When you browse our site, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, time zone, and unique device identifiers to help us ensure website security and prevent fraud.

2. How We Use Your Information

We use the information we collect strictly for standard and legitimate business operations, including:

  • Fulfilling, processing, and shipping your orders directly from our manufacturing and logistics facility in Xuchang, China.

  • Sending you order confirmations, invoices, and shipping tracking updates.

  • Communicating with you regarding customer service inquiries or return requests.

  • Screening our orders for potential risk, unauthorized transactions, or fraud.

  • Advertising and Marketing: Measuring the performance of our advertising campaigns (including Microsoft/Bing Ads) and showing you relevant product advertisements based on your browsing behavior.

3. Cookies, Tracking Technologies, and Third-Party Advertising

Our website uses cookies, web beacons, and pixels (including the Microsoft/Bing Ads UET tag) to collect information about your activities on our site. These technologies help us keep track of your shopping cart contents, remember your preferences, and deliver targeted advertisements that may interest you across the internet.

How to Opt-Out of Targeted Advertising:

You can manage your privacy preferences and opt-out of targeted tracking through the following platforms:

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your necessary data with trusted service providers who assist us in operating our business:

  • Shipping Carriers: We share your shipping address and phone number with international and local logistics companies (e.g., DHL, FedEx, UPS, USPS) solely for the purpose of delivering your package.

  • Payment Processors: Third-party payment gateways to securely process your checkout.

  • Advertising and Analytics Partners: Third-party vendors (such as Microsoft Advertising and Google Analytics) to help us analyze traffic and monitor ad performance.

  • Legal Compliance: We may share information if required by law, to respond to a subpoena, or to protect our legal rights.

5. Children’s Privacy

Our website and products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately, and we will delete such information.

6. Your Rights (US, UK, and International Residents)

Depending on where you reside (including the United States, United Kingdom, and EEA), you have specific rights regarding your personal data:

  • The right to access the personal information we hold about you.

  • The right to request that your personal information be corrected or updated.

  • The right to request the deletion of your personal information.

If you would like to exercise any of these rights, please contact our customer support team using the contact details provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our privacy compliance team:

  • Legal Business Name: Xuchang Tanyue E-commerce Co., Ltd.

  • Brand/Shop Name: Sangtok

  • Phone: +86 13253702215

  • Email: sangtokhair@gmail.com

  • Business Address: Room 1007, Building Zhongaoxintian, Tianbao Road, Xuchang, Henan, 461000, China